MyLebo Update

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Connecting with Mt. Lebanon local government just got easier.  After months of fine-tuning by the IT department based on staff and residents’ requests, a new version of myLebo has launched effective Tuesday, October 16, 2018.

If you already have a myLebo account, you know the routine.  The only thing you’ll need to do next time you log in is change your password by selecting “forgot password”—and it can be the same one you’ve used before.  If you haven’t used myLebo, now’s the time to get acquainted.

The updated myLebo portal—“The virtual gateway to your community”—streamlines online communications, providing  a one-stop shop for: permit applications (building, fencing, mechanical, block party, parking);  service requests (report a downed tree, street light that needs replacing, etc.), and submitting forms (general comments, refuse concerns, overnight parking requests, lien letter and tax certification forms).

myLebo is also where you sign up for non-emergency LeboAlerts categories you’re interested in.  You can receive messages by email or text and change your preferences as you wish. One big improvement: The staff now can send alerts in multiple categories, but residents will receive only one single alert, no matter how many categories they subscribe to. Another change you may notice,  text Alerts will now come from a 412 number as opposed to “No Reply” as the new system sends Alerts through a service that chooses from a pool of 412 numbers.

myLebo can be updated easily, so the portal will evolve based on staff and residents’ needs.  If you have a suggestion, let us know using the “general comment” form on the site.